Billing Policy

ADGTech Solutions Inc. offers subscription billing for self-service plans and invoice billing for enterprise agreements. All amounts are in Canadian Dollars (CAD) unless otherwise specified in an enterprise contract. Currency options may be available for international enterprise agreements.

Subscription plans are billed in advance on a monthly or annual cycle, depending on the plan selected at signup. The billing cycle begins on the date of subscription activation.

Annual subscriptions are billed annually in advance and provide access to the platform for the full year. Monthly subscriptions are billed each calendar month.

Enterprise customers may be eligible for invoice billing with net payment terms (typically Net 15 or Net 30) as specified in their enterprise contract. Invoice payment options include: EFT/ACH bank transfer; wire transfer; corporate cheque; and purchase order settlement.

Enterprise agreements are governed by individually negotiated contracts that may include: custom pricing; volume discounts; multi-year terms; seat-based or usage-based billing; professional services fees; and dedicated billing contacts.

Subscription invoices are due upon issuance (prepaid). Enterprise invoice billing follows the net terms in the customer's contract. Overdue balances may be subject to late payment fees and service suspension as described below.

If a subscription payment fails, ADGTech will retry the payment up to three times over a 7-day period. Customers will be notified of payment failures by email. If payment cannot be collected after retry attempts, access may be suspended until payment is received.

Subscriptions renew automatically at the end of each billing cycle at the then-current subscription rate unless cancelled in advance per the Cancellation Policy. ADGTech will notify customers of price changes at least 30 days before the renewal date.

Billing disputes must be submitted in writing to billing@adgtech.ai within 30 days of the invoice date. ADGTech will review and respond within 10 business days. Undisputed amounts remain due during the dispute review period.

Customers are encouraged to contact billing@adgtech.ai to resolve billing concerns before initiating a chargeback. Unauthorized chargebacks may result in account suspension. ADGTech cooperates with payment processor investigations and provides transaction documentation upon request.

• Credit / Debit Cards: Visa, Mastercard, American Express — processed via Moneris or Helcim
• EFT / ACH: Electronic funds transfer (Canada) / ACH (USA) for enterprise customers
• Wire Transfer: International and domestic wire transfer for enterprise invoices
• Corporate Invoicing: Net 15/30 invoice billing for qualifying enterprise accounts
• Purchase Orders: PO-backed invoicing for government, education, and enterprise accounts

Moneris and Helcim are PCI DSS compliant Canadian payment processors. ADGTech does not store raw card numbers.

Billing: billing@adgtech.ai
Enterprise billing: enterprise@adgtech.ai