Trust, security & compliance at ADGTech
Security, privacy, compliance, responsible AI, and enterprise readiness — everything your security and procurement teams need to evaluate ADGTech with confidence.
Security
TLS 1.2+ and AES-256 encryption, RBAC, MFA, and audit logging across every layer.
Privacy & data protection
PIPEDA-aligned, logical data isolation, and we never sell customer data.
Responsible AI
Human oversight, transparency, and ongoing bias monitoring by design.
Compliance readiness
HIPAA-aligned deployments (with BAA), FERPA, and GDPR-aligned terms.
Data residency
Canadian-based primary infrastructure with enterprise residency options.
Enterprise procurement
DPA & BAA execution, security questionnaires, and MSA support.
Security Overview
ADGTech is built on enterprise security principles across every layer of the platform — infrastructure, application, data, and access. Our security controls are designed to protect customer data, maintain platform integrity, and support enterprise procurement requirements.
Designed Using SOC 2 Security Principles
Our security program is designed using SOC 2 Trust Service Criteria as a framework. We implement controls across security, availability, and confidentiality aligned with industry best practices. Formal SOC 2 Type II certification is in progress.
Encryption
Data in transit is protected using TLS 1.2+ across all platform endpoints. Data at rest is encrypted using AES-256 or equivalent standards on all storage systems.
Access Controls
Role-based access control (RBAC) is enforced across the platform. Least-privilege principles govern both internal team access and customer user roles. Multi-factor authentication (MFA) is supported for platform accounts.
Audit Logging
Platform actions, authentication events, and administrative changes are captured in audit logs. Enterprise customers can request access to audit log exports as part of their contract.
Privacy & Data Protection
ADGTech does not sell customer data. Customer business data is used exclusively to provide, secure, and improve contracted services.
PIPEDA Compliance
As a Canadian company, ADGTech's privacy practices are designed to align with PIPEDA and applicable provincial privacy legislation. We are committed to lawful, transparent data collection and processing.
HIPAA-Aligned Deployments
Healthcare and dental customers requiring HIPAA-aligned deployments can work with ADGTech under a signed Business Associate Agreement (BAA). Contact enterprise@adgtech.ai to discuss.
Data Isolation
Each organization's data is logically isolated. Cross-tenant data access is not permitted by platform design. Customer data is not used to train shared AI models without explicit written consent.
Responsible AI
ADGTech's AI automation features are built with human oversight, transparency, and customer control as foundational principles.
Decision-Support, Not Replacement
AI outputs are decision-support tools intended to assist — not replace — human judgment. Customers are responsible for reviewing AI-generated content and automation outputs before business-critical use.
Healthcare & Education Contexts
In healthcare, dental, and education settings, AI outputs must be reviewed by qualified professionals. ADGTech AI does not constitute medical advice, clinical diagnosis, or regulated educational assessment.
Bias Awareness
ADGTech actively monitors AI features for output quality and bias risk. We are committed to ongoing model evaluation and documentation.
Compliance Readiness
Canada
PIPEDA · Provincial Privacy Acts · PHIPA considerations for healthcare · FIPPA considerations for government and education · Accessibility for Ontarians with Disabilities Act (AODA) alignment goals
USA
HIPAA-aligned deployment support (with BAA) · FERPA considerations for education customers · CCPA/CPRA awareness for California deployments
Global
GDPR-aligned data processing terms available for EU-connected customers upon request.
Payment Security
Payments are handled exclusively by PCI DSS compliant payment processors. ADGTech does not store, process, or transmit raw card numbers.
Business Continuity
ADGTech maintains infrastructure redundancy and automated backups to support platform availability targets. Our business continuity program includes documented recovery procedures for critical platform components.
Availability targets and support response times are defined in the Service Level Agreement.
Incident Response
ADGTech maintains a documented incident response plan for security events, data breaches, and platform outages. In the event of a confirmed security incident affecting customer data, we will notify affected customers within 72 hours of discovery in accordance with applicable privacy law.
To report a security concern: security@adgtech.ai
Data Residency
ADGTech's primary infrastructure is Canadian-based. Enterprise contracts can include specific data residency and data sovereignty requirements. Contact enterprise@adgtech.ai to discuss residency options for your organization.
Subprocessors
ADGTech uses a limited set of subprocessors to deliver platform services including cloud infrastructure, AI model providers, analytics, payment processing, and communications. A current subprocessor list is available on the Subprocessors page.
Enterprise Procurement Support
ADGTech supports enterprise procurement processes including:
- Security questionnaire responses
- Data Processing Agreement (DPA) execution
- Business Associate Agreement (BAA) for healthcare
- Custom Master Service Agreement (MSA) negotiation
- Purchase order and enterprise invoicing support
- Compliance documentation packages
Contact: enterprise@adgtech.ai
Need our security & compliance documentation?
Request our security questionnaire responses, DPA/BAA, and compliance package — our team turns most enterprise requests around within one business day.
Frequently Asked Questions
Is ADGTech SOC 2 certified?
ADGTech is designed using SOC 2 security principles. Formal certification is in progress. Enterprise customers can request our current security and compliance documentation package.
Does ADGTech support HIPAA-aligned deployments?
ADGTech can support HIPAA-aligned deployments for healthcare and dental customers under a signed Business Associate Agreement (BAA). Contact us to discuss enterprise healthcare contracts.
Is ADGTech a Canadian company?
Yes. ADGTech Solutions Inc. is headquartered in Canada and operates under PIPEDA and applicable provincial privacy requirements.
Does ADGTech own its technology?
Yes. ADGTech Solutions Inc. builds and owns its proprietary AI automation technology — including its workflow orchestration engine, industry-specific AI agent frameworks, and AI readiness assessment tools.
How do I request a security review?
Contact security@adgtech.ai for enterprise security questionnaires, DPA execution, and procurement support.