SUPPORT
How can we help?
Platform support, help resources, and contact channels for technical assistance, billing, and enterprise accounts — with response times governed by our Service Level Agreement.
Platform Support
Technical, feature, and integration assistance for your deployment.
support@adgtech.aiEnterprise Support
Dedicated support and success management for enterprise accounts.
enterprise@adgtech.aiResponse times
Target first-response times by severity. Full terms in the Service Level Agreement.
Critical
1 business hour
High priority
4 business hours
Standard
1–2 business days
Need dedicated enterprise support?
Enterprise plans include a dedicated success manager, custom SLAs, and priority response. Let's talk about the right support tier for your organization.